Baggage Policy (General Service) for THAI Smile

If you are traveling solely on THAI Smile flight for the duration of your journey, please familiarize yourself with our baggage rules as follows:

 

 

Checked Baggage Policy by weight concept

 

 

 

Categories

Maximum Combined Weight of All Pieces

‘Smile Plus’ short haul business class service 30 kg (66 Pounds)

‘Smile’ Economy Class

20 kg (44 pounds)

Infant not occupying a seat

10 kg (22 pounds)

Royal Orchid Plus & Star Alliance Gold Members

Additional 20 kg (44 pounds)

Royal Orchid Plus Silver Member
(On THAI Smile and THAI operated flights only)

Additional 10 kg (22 pounds)

 

 

Note :

  1. When a passenger is involuntarily rerouted to a lower class of service, the higher class baggage allowance shall be applied even though the refund for the fare difference is made.
  2. The exemption from extra baggage shall be applied to any passengers who traveling on the conditions agreed by THAI and the Government sector. The exemption shall be applied according to the condition on the passenger's ticket only. By government order or agreement, certain passenger categories may have a free baggage allowance deviating from the regular system. Such amended free baggage allowance is stated in the passenger's ticket.
  3. The condition in Note 2 is applicable to passengers traveling from Thailand only. For other areas/countries, follow the rules applied by the national carriers concerned.
  4. In case of travel on combined services for through journeys where the passenger travels partly on F-class and partly on C-, U-, or Y-class, the free baggage allowance applicable on each sector of the trip shall be that applicable to the class of service for which the fare is paid. In case the passenger who has paid F-class fare travels on C-, U- or Y-class, the free baggage allowance shall be that applicable to F-class.

Foldable stroller can be loaded in compartment without additional charge.

Checked Baggage Policy by piece concept

 

Destination

Class

Maximum weight / baggage (to avoid overweight baggage charge)

Maximum checked bags

Maximum dimension
in total per bag(to avoid oversize baggage charge)

To/ From
United States of America
and Canada

‘Smile Plus’ short haul business class service 32 kg (70 lbs) 2 158 cm (62 inches)

“Smile” Economy Class

23 kg (50 lbs)

2

158 cm (62 inches)

Infant not occupying seat

23 kg (50 lbs)

1

115 cm (45 inches)

 

 

 

  • Royal Orchid Plus (ROP) Gold Card members will enjoy the privilege of one extra baggage on top of the regular allowance in any class of travel.
  • Special baggage rate shall be applied for unusual size and weight. Please contact the local THAI office.

 

“Smile Plus” passengers receive a free baggage allowance of two pieces. The weight of each piece shall not exceed 32 kg (70 lbs) and linear measurement (length+width+height) shall not exceed 158 cm (62 inches).

 

“Smile” passengers traveling on economy class are given a free baggage allowance of two pieces. The weight of each item shall not exceed 23 kgs (50 lbs) and linear measurement of each piece shall not exceed 158 linear cms (62 inches).

If your journey involves multiple airline partners, please be aware that baggage rules may vary. In some cases, the baggage rules that apply for your journey may be those of our partner airlines, please contact your travel agent or our ticketing/reservation agent for further advice.

 

Carry on Items

In addition to the checked baggage allowance, each passenger is allowed to hand carry one baggage  at maximum length 56 cm (22 inches), width 45 cm (18 inches), thickness 25 cm (10 inches). These dimensions include wheels, handles, and side pockets.

Total weight of the carry-on baggage must not exceed 7 kg (15 lb).

Passengers are required to place the baggage in the overhead compartment or under their own seat.

Passengers can bring the following items free of charge :

  • Handbag/wallet/purse with the maximum length 37.5 cm (15 inches), width 25 cm (10 inches), depth 12.5 cm (5 inches), or the total of three dimensions do not exceed 75 cm (30 inches) with the total  weight not exceeding 1.5kgs(3.3lb). Notebooks, or portable personal computers are also applied with this condition.
  • Walking stick  (crutches) used by elderly passengers, sick passengers, and handicapped passengers
  • Camera or small binoculars
  • Infant food

Note :

Spot check may be performed against the test unit and/or weighing machine at the check-in counter and/or at the boarding gate to ensure compliance to these regulations.

Other Terms & Conditions
Reservation & Ticketing Terms and Conditions
Conditions of Contract
Customer Service Plan
Contingency Plan
Contract of Carriage
Baggage Allowances